cfd index IB

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juanfer
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cfd index IB

Postby juanfer » 25 Jun 2013

Hello, I have multicharts 8 build 5620, and I do cfd trading on the German DAX index on IB, IBDE30 symbol.
IN the DOM I can see the prices, but not on the chart.
You know it is due?
I have already added the symbol to quotemanager.

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Andrew MultiCharts
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Re: cfd index IB

Postby Andrew MultiCharts » 25 Jun 2013

Hello Juanfer,

Would you be able to make 4 screenshots for me and attach to your next post?
  1. The chart window it self when you have no data. I need to see what is written in the status line.
  2. Make a right-click on the chart -> Format Instruments... -> Instrument tab.
  3. Make a right-click on the chart -> Format Instruments... -> Settings tab.
  4. File -> New -> QuoteManager. What is written in the event log at the bottom of the QuoteManager in regards to the symbol?

juanfer
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Re: cfd index IB

Postby juanfer » 01 Jul 2013

Hello, if you need some more screenshot, tell me which.
thank you very much
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Andrew MultiCharts
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Re: cfd index IB

Postby Andrew MultiCharts » 01 Jul 2013

Thank you for the screenshots. Please follow the next steps:
  1. Please upgrade to latest MultiCharts 8.7 Release version. There were some problems with CFDs on previous version of the software.
  2. Make a right-click on the chart -> Format Instruments... -> Settings tab -> Quote Field: Ask or Bid -> OK. Trades are not supported, only asks or bids.


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