Live data help..not updating

Questions about MultiCharts and user contributed studies.
gdm-glen
Posts: 5
Joined: 03 Aug 2006

Live data help..not updating

Postby gdm-glen » 15 Jan 2007

Hi

I have brought the registered version of multicharts and also subscribed to otFeed.
I can get history but the real-time data does not update.
In the Quote Manager window it says the real-time status is online. I keep having to refresh the charts manually to get the latest price.
Any ideas as to my problem?

Thanks
Glen

gdm-glen
Posts: 5
Joined: 03 Aug 2006

Postby gdm-glen » 15 Jan 2007

Here is a snap of the setup

Glen
Attachments
Chart.jpg
Chart.jpg (216.05 KiB) Viewed 260 times

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Kate
Posts: 758
Joined: 08 Dec 2006

Postby Kate » 15 Jan 2007

Could you contact us via our live chat or call (http://tssupport.com/support/) so that we will be able to connect to your desktop via Helpdesk to take a look at the problem?


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