Charting Delays

Questions about MultiCharts and user contributed studies.
alpha
Posts: 27
Joined: 23 Feb 2007

Charting Delays

Postby alpha » 06 Mar 2007

TS is it normal to wait so long for data from a) Interactive Brokers and b) TS Network, I have 'Establishing Connection' on every chart downloading data and a wait for upto an hour?

Also reloading MC after having to reboot is it normal that graphs just disappear into the ether when they are clicked? Perhaps there is a stash of non visible open charts slowing the platform down? Is this a bug or can these charts be recovered?

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Andrew Kirillov
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Postby Andrew Kirillov » 10 Mar 2007

Alpha,

This situation is absolutely abnormal. I'd like you to contact us via HelpDesk on Monday.

http://www.tssupport.com/support/contacts/downloading.shtml


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