When will be the next MultiChart Update ?  [SOLVED]

Questions about MultiCharts and user contributed studies.
Guest

When will be the next MultiChart Update ?

Postby Guest » 04 Apr 2007

Hi,

Can I know when will be the next MultiChart Update ? I ask this because my labeling are not working properly.

I look forward to your reply.

Regards.

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Kate
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Postby Kate » 05 Apr 2007

The next Vista compatible version is planned to be released within 5 weeks.

Guest

Postby Guest » 05 Apr 2007

Thank you kate :D

Guest

Postby Guest » 06 Apr 2007

The next Vista compatible version is planned to be released within 5 weeks.


What new features and bug fix will be included in this release ?

OR is vista compatibility the only reason for this release ?

thanks

damageboy
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Postby damageboy » 06 Apr 2007

5 Weeks?
On March 14th Andrew Kirilov said:
Damageboy,
MC 2.1 beta is expected to be released by the end of this month.
Both Vista x86 and Vista x64 will be supported.


You need to get your stories straight...
Promising something and then not delivering it is NOT RIGHT.

Guest

Postby Guest » 06 Apr 2007

I've got to support the vendor here.

It is gracious and helpful to offer insight into current estimates of when a new release is expected. Most vendors won't even do this at all.

It's s given that some of those estimates will not come true, that's the nature of the software development challenge.

An estimate is not a promise, it's just an estimate.

I, for one, appreciate a vendor who is willing to communicate this fully. Why criticize someone for doing their best to answer a question that has been asked? Instead, I applaud this!

As much as we all (myself incl.) would like to have "more, perfected, yesterday", I'd still prefer a good faith estimate that doesn't get met to a stony silence (which is the industry norm).

Guest

Postby Guest » 07 Apr 2007

better good than fast.

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Kate
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Postby Kate » 09 Apr 2007

What new features and bug fix will be included in this release ?

OR is vista compatibility the only reason for this release ?



The next version will feature not only Vista compatibility, but also will use multi-cores machines almost to their full extent when performing brute force optimization. We are also improving the drawing tools according to our users' requests. Other features and bug fixes will be listed when the new installer is ready.

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Kate
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Postby Kate » 09 Apr 2007

You need to get your stories straight...
Promising something and then not delivering it is NOT RIGHT.


Damageboy,

We are working hard to make things ready till the ETA but it is only estimated time and sometimes we have to prolong a release date to perform additional testing or make other improvements.

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TJ
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Postby TJ » 09 Apr 2007

Kate:

Please also fix the Bar trouble. The rounded corners just drive me up the wall. I keep on seeing ZERO values crossing the ZERO line !!!

Please see attachment for example.
Attachments
histogram.png
histogram.png (105.8 KiB) Viewed 1843 times

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Kate
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Postby Kate » 10 Apr 2007

TJ,

These rounded bars will be fixed not in the next but in future releases. But it is only a visual effect and shouldn't influence indicators.

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Postby TJ » 10 Apr 2007

TJ,

These rounded bars will be fixed not in the next but in future releases. But it is only a visual effect and shouldn't influence indicators.

This is what really got me frustrated dealing with MultiChart -- you people are so insensitive to the customer's needs.

I have asked about this problem many times. There is never any response. I was stonewalled !

OF COURRSE I know there is NOTHING wrong with the indicator.

THe purpose of the graph is to show me the DATA, so that I can make timely trading decisions.

e.g. When a DATA is in NEGATIVE territory, i.e. below ZERO, I have to take a different action than when the DATA is in positive territory.

THe way you draw the round edge bars forces the bar to spill over to areas that it does not belong. This in turn makes it DIFFICULT for me to make trading decisions.

The problem is not just around the ZERO area. Because tHe top of the bar is rounded, I get a WRONG reading as well. e.g. if a DATA goes over 10, it trigger a trading signal for me. BUT when the bar goes to 9.70, the bar might LOOK like it is OVER 10 because the top is ROUNDED.

Can you see the problem this simple error caused ???

this problem is even more pronounced if I have a thick bar !

HOW difficult is it to fix this problem? THis is only one small tick in the configuration box and the problem is solved !!!!

I am really upset because simple things that should work but don't work.

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Postby jek » 10 Apr 2007

Will the Vista 64 version bit be compiled as 64 bit?

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Kate
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Postby Kate » 10 Apr 2007

Can you see the problem this simple error caused ???

this problem is even more pronounced if I have a thick bar !

HOW difficult is it to fix this problem? THis is only one small tick in the configuration box and the problem is solved !!!!



TJ,

Our developers would have fixed this problem long ago if it were so easy to resolve. MultiCharts has a lot of objects and it is difficult to make them all flat. Be sure that we keep this problem in mind and don't underestimate its importance.

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Kate
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Postby Kate » 10 Apr 2007

Will the Vista 64 version bit be compiled as 64 bit?


Yes, it will work with 64 bit but it won't use all its advantages.

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Postby TJ » 10 Apr 2007

Can you see the problem this simple error caused ???

this problem is even more pronounced if I have a thick bar !

HOW difficult is it to fix this problem? THis is only one small tick in the configuration box and the problem is solved !!!!



TJ,

Our developers would have fixed this problem long ago if it were so easy to resolve. MultiCharts has a lot of objects and it is difficult to make them all flat. Be sure that we keep this problem in mind and don't underestimate its importance.

Kate: Thanks for the update. Will wait for the correction.

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openecry support?

Postby ybfjax » 16 Apr 2007

Will there be openEcry support?

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Postby Nick » 17 Apr 2007


Our developers would have fixed this problem long ago if it were so easy to resolve. MultiCharts has a lot of objects and it is difficult to make them all flat. Be sure that we keep this problem in mind and don't underestimate its importance.


Maybe just do data series and "high low" plot types to start? Hi-Lo should get histograms too shouldn't it?

Cheers.
Nick

Guest

Postby Guest » 17 Apr 2007

I have compared charts from QuoteTracker with MC.

QuoteTracker charts are sharp and defined, while MC's charts look blurry.

Why is that?

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Kate
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Re: openecry support?

Postby Kate » 18 Apr 2007

Will there be openEcry support?


Yes, the next version will support OpenECry.

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Kate
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Postby Kate » 18 Apr 2007

I have compared charts from QuoteTracker with MC.

QuoteTracker charts are sharp and defined, while MC's charts look blurry.

Why is that?


Could you post some screenshots showing the same charts with the same settings in QuoteTracker and MultiCharts?

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Postby Kate » 18 Apr 2007

Maybe just do data series and "high low" plot types to start? Hi-Lo should get histograms too shouldn't it?



Nick,
It will be much more complicated. Anyway, thank you for this idea.

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Re: openecry support?  [SOLVED]

Postby ybfjax » 18 Apr 2007

Will there be openEcry support?


Yes, the next version will support OpenECry.


Yes. I will be one of the first to test it out. I hope you all have tested it out both historical and real-time feeds. I will certainly be working them with OEC.

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Postby ybfjax » 21 May 2007

I figured I'd bump this up to see how things are coming along for the next release of MC.

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Postby Kate » 22 May 2007

We are planning to release the new version this week.

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Postby ybfjax » 22 May 2007

Good. I hope in the future you do release complete beta versions more frequently. Every 2 weeks or so. So we can digest the changes in smaller bites :D. I guess I'll hear from you soon!

Guest

Postby Guest » 22 May 2007

Good. I hope in the future you do release complete beta versions more frequently. Every 2 weeks or so. So we can digest the changes in smaller bites :D. I guess I'll hear from you soon!

every 2 weeks ?!?! what for ?

can't you guys let them concentrate to do their work ?

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Postby ybfjax » 22 May 2007

every 2 weeks ?!?! what for ?

can't you guys let them concentrate to do their work ?[/quote]

Case in point. When I tested out OEC plugin. If users waited until the next release, they would have been disappointed when the errors of logging in and downloading a lot of symbols took place.

The point of the betas for any software vendor is to allow users to work on new or existing feature bugs as they come along early. For a charting package, once a month minimum for a beta, build, etc is not uncommon.

Then once you get something you feel comfortable with, then you can release the next stable version :D

Guest

Postby Guest » 31 May 2007

We are planning to release the new version this week.


So ???? We are now in the NEXT week.. has the new version been release already ?... how's the stability ?

thank you

billco
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Postby billco » 31 May 2007

We are planning to release the new version this week.



Will this forthcoming version include a price increase?

Thanks!

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Kate
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Postby Kate » 31 May 2007

Dear customers,

You can download this new beta version of MultiCharts here: http://forum.tssupport.com/viewtopic.php?t=3753

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Postby Kate » 31 May 2007

Will this forthcoming version include a price increase?


The price remains the same.

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Postby ybfjax » 31 May 2007

What happened to the e-mail that was supposed to be sent to everyone regarding the new release? I was thinking you all never released the beta or new version yet.

Guest

Postby Guest » 31 May 2007

a new beta ?!?!

I thought you went gold.

if we are back to beta, will there be a price decrease ?

crazy_phil
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Think recompiling your studies before launching Mutichart

Postby crazy_phil » 01 Jun 2007

The beta looks good for now..

Think to recompile all your studies before launching Mltchrts

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Re: Think recompiling your studies before launching Mutichar

Postby ybfjax » 01 Jun 2007

The beta looks good for now..

Think to recompile all your studies before launching Mltchrts


Yeah. I had to learn the hard way. Anything not built-in had to be recompiled. We'll see what happens.

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ybfjax, your experience got me to do well

Postby crazy_phil » 01 Jun 2007

so thanks for your hard learning :)

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Does this version inclues the IB patch ???

Postby crazy_phil » 01 Jun 2007

Does this version inclues the IB patch ???

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Postby Nick » 02 Jun 2007

a new beta ?!?!

I thought you went gold.

if we are back to beta, will there be a price decrease ?


V2.0 is the release version

V2.1 is a beta presumably it will eventually become release version 3. (or maybe release version 2.5)

If you do not want to participate in the beta stick with the release version. Problem is because of the size of TSSuport I doubt they will issue seperate maintenance versions to the release platform and have a seperate beta build. Put another way if you want the latest fixes your gonna need to use the beta.

Cheers.
Nick

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Kate
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Re: Does this version inclues the IB patch ???

Postby Kate » 04 Jun 2007

Does this version inclues the IB patch ???


Yes, it includes the patch for TWS 870 and next.

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Kate
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Postby Kate » 04 Jun 2007

What happened to the e-mail that was supposed to be sent to everyone regarding the new release? I was thinking you all never released the beta or new version yet.


Josh,

We decided to wait a few days before sending notifications as we'd like to make sure that everything functions well and without errors.


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