Problem with eSignal

Questions about MultiCharts and user contributed studies.

Problem with eSignal

Postby Guest » 20 Jul 2007

I am using eSignal with the latest Multicharts beta. My operating system in Windows Vista. When I open a workspace, I get an error message that says:

Caption Bar: tsESignalDataFeed
File C:\Program Files\DBC\eSignal\winros.exe not found. Please run eSignal Data Manager manually.

If I open data manager manually, everything works fine. However, the problem is that later on, the same error message will pop up again and data will stop updating. This means I can't leave my strategy on auto.

Can someone please tell me how to fix this problem? Thanks.


Postby guest » 22 Jul 2007

okay, i diagnosed the problem. the problem is that winros.exe is not in that folder. winros.exe is in

c:\program files\esignal

if anyone else is having his problem, simply copy winros.exe into

C:\Program Files\DBC\eSignal\

and you'll be fine.

TSSupport, you guys should fix this though.

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Postby Andrew Kirillov » 24 Jul 2007

1. Please take a look at:


What value of StartPath parameter do you have?

StartPath=C:\Program Files (x86)\eSignal\

2. Please send us logs from Start-Programs->MultiCharts or:
"%userprofile%\AppData\Local\TS Support\MultiCharts\2.1.928.1050\Logs\tsServer\tsESignalSupplier_Trace.txt"

3. Please find winros.ini, open it and check if StartPath parameter reflects valid path to winros.exe

For instance:
if StartPath=C:\Program Files\eSignal\
then winros.exe must be located in C:\Program Files\eSignal\
Thank you

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