Intermittent Interactive Brokers data supply

Questions about MultiCharts and user contributed studies.
johnchan
Posts: 22
Joined: 07 Sep 2006

Intermittent Interactive Brokers data supply

Postby johnchan » 18 Oct 2007

I have followed TS Support online tutorial to connect to and load data from Interactive Brokers. Sometimes it works and data flows but, equally, regularly no live data feeds in. This is not just one market, but several.
My solution has been to reboot both Multi Charts and IB platforms, but this obviously interfers with my ability to trade.
I also receive data from esignal but haven't experienced the same problems with them.
Can anyone help?

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Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 19 Oct 2007

Hello johnchan,

How much data did you request from Interactive Brokers? In what resolution and over what period of time?

The thing is that Interactive Brokers has limitations on the number of requests they process over a given period of time When a lot of data is requested a 'queue' is formed and the latest requests have to wait.

johnchan
Posts: 22
Joined: 07 Sep 2006

Postby johnchan » 21 Oct 2007

Marina thank you.
I do have a number of different markets requested and in small time frames. I will reduce the amount of data requested and see if that helps.

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Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 22 Oct 2007

Hi johnchan,

If you have any problems with the data from IB - let me know.

Regards.


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