scaling problem

Questions about MultiCharts and user contributed studies.
Simon Lont
Posts: 6
Joined: 25 Aug 2007

scaling problem

Postby Simon Lont » 25 Oct 2007

Hi @,

I have a problem with the scaling of the eod data of silver contract and the realtime quote. On is shown as 13.98 and the other is shown as 1359 I've allready tried to adjust the pricescale but this didn't do the trick

Please help?

Regards,

Simon

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Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 25 Oct 2007

Hi Simon,

Did you try adjusting the price scale on the chart or in QuoteManager? Usually, such adjustments need to be made in QuoteManager.

Please go to QuoteManager, right-click the symbol, and in the pop-up list choose Edit Symbol -> Settings. Check Use Custom Settings and then in the Price Scale drop-down list choose the correct settings.

Please let me know if the above answers your question.

Simon Lont
Posts: 6
Joined: 25 Aug 2007

Postby Simon Lont » 25 Oct 2007

Hi Marina,

I've been trying to adjust with the quote manager, but I'm not able to correct it.
Is it possible for you to have a look yourself(I mean remote with vnc)?

Regards,

Simon

User avatar
Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 25 Oct 2007

Of course Simon.

Just contact us through LiveChat http://messenger.providesupport.com/mes ... pport.html and ask the customer support representative to help you set the Price Scale in QuoteManager. After that he/she will prompt you to launch HelpDesk and will adjust the settings on your machine for you.


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