Problem with losing "Screen" scaling selection.

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jek
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Joined: 24 Dec 2006
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Problem with losing "Screen" scaling selection.

Postby jek » 27 Oct 2007

Does anyone else experience repeated loss of the "Screen" scaling selection when using various charts?

It has finally become a big enough annoyance to get around to writing it up.

I haven't found a repeatable example, but my charts are very frequently reverting to some "User defined" scaling selection and I have to click the toolbar button "Reset price scale" very frequently.

It isn't a killer, but it wears you down after a while.

It has been around for a long long time.

MKlein
Posts: 147
Joined: 14 Aug 2007

Re: Problem with losing "Screen" scaling selection

Postby MKlein » 27 Oct 2007

I haven't found a repeatable example, but my charts are very frequently reverting to some "User defined" scaling selection and I have to click the toolbar button "Reset price scale" very frequently.

Are you using the "Auto Hide" [format window - appearance - title bar - auto hide] option for the title bar?

jek
Posts: 163
Joined: 24 Dec 2006
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Re: Problem with losing "Screen" scaling selection

Postby jek » 29 Oct 2007

Are you using the "Auto Hide" [format window - appearance - title bar - auto hide] option for the title bar?

Yes

MKlein
Posts: 147
Joined: 14 Aug 2007

Re: Problem with losing "Screen" scaling selection

Postby MKlein » 29 Oct 2007

In MCFX there's a scaling issue that sounds like your problem. Go over to the MCFX forum and look for a thread called "scaling glitch".

Briefly, if you have Auto Hide set for the title bar and you then click on the price scale to make the title bar reappear, the scaling jumps from auto to user defined.

Hope that helps.

M Klein

jek
Posts: 163
Joined: 24 Dec 2006
Been thanked: 2 times

Postby jek » 29 Oct 2007

That's it! And it is repeatable.

Now I know how to avoid it, thanks.

But it sure would be nice if it got fixed.

MKlein
Posts: 147
Joined: 14 Aug 2007

Postby MKlein » 30 Oct 2007

That's it! And it is repeatable.

Now I know how to avoid it, thanks.

But it sure would be nice if it got fixed.

I think the perception at TSSupport is that this is not a bug but a feature.

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Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 30 Oct 2007

Hello jek and MKlein,

The situation you're describing is a bug. And it will be fixed shortly. Thank you for drawing our attention to the problem. Your help is much appreciated.

Regards.

jek
Posts: 163
Joined: 24 Dec 2006
Been thanked: 2 times

Postby jek » 05 Nov 2007

MKlein, thank you so much.

This has made life just that little bit nicer.

But I do look forward to the bug fix so I don't have to remember one more thing.

MKlein
Posts: 147
Joined: 14 Aug 2007

Postby MKlein » 05 Nov 2007

I'm glad I could help.

MK

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Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 09 Nov 2007

Thanks everybody.

We'll try to fix the bug as soon as we possibly can.

Regards.


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