help -New verssion - intraday charts not loading

Questions about MultiCharts and user contributed studies.
itai007
Posts: 69
Joined: 14 Jun 2007

help -New verssion - intraday charts not loading

Postby itai007 » 02 Nov 2007

2.1.999.999

chart stay waiting for data and never load.

when changing to daily/weekly/monthly not intraday .. charts load.

using esignal

tried on AX Z&-DT
ES #F

itai

User avatar
Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 02 Nov 2007

Hello itai,

What kind of subscription do you have with eSignal? Do you have entitlement to intraday data? What kind of messages do you get in QuoteManager eventlog when you try to plot intraday data?

If you know that you do have entitlement to intraday data for these symbols but are not getting them you could contact us through LiveChat so that we could have a look at your computer via HelpDesk.

(I just checked intraday for both symbols and the charts plotted fine)

Regards.


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