TWS error message: Id= 1000002; Code= 165;

Questions about MultiCharts and user contributed studies.
dupl
Posts: 158
Joined: 04 Jul 2007

TWS error message: Id= 1000002; Code= 165;

Postby dupl » 08 Nov 2007

Hello,

since a view days and special yesterday I have in QM all the time this errormessage and dont know which symbol could the causale or what else could it be?:

[11/08/2007 13:51:52] TWS error message: Id= 1000002; Code= 165; Description= Historical Market Data Service query message:HMDS connection attempt failed. Connection will be re-attempted...
[11/08/2007 13:51:57] TWS error message: Id= 1000065; Code= 165; Description= Historical Market Data Service query message:HMDS connection attempt failed. Connection will be re-attempted...
[11/08/2007 13:51:57] TWS error message: Id= 1000091; Code= 165; Description= Historical Market Data Service query message:HMDS connection attempt failed. Connection will be re-attempted...
[11/08/2007 13:51:57] TWS error message: Id= 1000071; Code= 165; Description= Historical Market Data Service query message:HMDS connection attempt failed. Connection will be re-attempted...
[11/08/2007 13:51:57] TWS error message: Id= 1000002; Code= 165; Description= Historical Market Data Service query message:HMDS connection attempt failed. Connection will be re-attempted...
[11/08/2007 13:52:00] TWS error message: Id= 1000065; Code= 165; Description= Historical Market Data Service query message:HMDS connection attempt failed. Connection will be re-attempted...
[11/08/2007 13:52:00] TWS error message: Id= 1000091; Code= 165; Description= Historical Market Data Service query message:HMDS connection attempt failed. Connection will be re-attempted...
[11/08/2007 13:52:00] TWS error message: Id= 1000071; Code= 165; Description= Historical Market Data Service query message:HMDS connection attempt failed. Connection will be re-attempted...
[11/08/2007 13:52:00] TWS error message: Id= 1000002; Code= 165; Description= Historical Market Data Service query message:HMDS connection attempt failed. Connection will be re-attempted...
...

What can I do?
Thanks

dupl
Posts: 158
Joined: 04 Jul 2007

Postby dupl » 08 Nov 2007

Code: Select all

[11/08/2007 23:19:25] TWS error message: Id= 1000065; Code= 165; Description= Historical Market Data Service query message:HMDS connection attempt failed.  Connection will be re-attempted...
[11/08/2007 23:19:25] TWS error message: Id= 1000093; Code= 165; Description= Historical Market Data Service query message:HMDS connection attempt failed.  Connection will be re-attempted...
[11/08/2007 23:19:25] TWS error message: Id= 1000091; Code= 165; Description= Historical Market Data Service query message:HMDS connection attempt failed.  Connection will be re-attempted...
[11/08/2007 23:19:25] TWS error message: Id= 1000071; Code= 165; Description= Historical Market Data Service query message:HMDS connection attempt failed.  Connection will be re-attempted...
[11/08/2007 23:19:25] TWS error message: Id= 1000002; Code= 165; Description= Historical Market Data Service query message:HMDS connection attempt failed.  Connection will be re-attempted...


What can I do?
Thanks

User avatar
Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 09 Nov 2007

Hello dupl,

The error above means that the connection to the historical data server failed. There might be two reasons:

1. The connection was lost. In this case closing and restarting TWS could help
2. Firewall blocked the access

In TWS in the Market Data Connections window please check which of the connections is off.

dupl
Posts: 158
Joined: 04 Jul 2007

Postby dupl » 09 Nov 2007

Hello,

I forgott, it happend as MC received realtime data, so I could see the realtime ticks in my chart (connection to TWS was ok). But had this error messages in QM...

Now after a restart of Windows it looks ok.

User avatar
Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 09 Nov 2007

The error was about the failed connection to the historical data server. This means that you couldn't receive history data for one of you symbols. It didn't affect your real-time data. There are different connections for historical and real time data.

If you go to TWS and click "Market Data" in the bottom right part of the window. Market Data Connections window will be called up. One of the connections in the list there will be red.

dupl
Posts: 158
Joined: 04 Jul 2007

Postby dupl » 11 Nov 2007

Has connection to the historical data server, but the error Code= 165 still occur.

Why do I get this error:
[11/11/2007 22:47:56] No security definition has been found: Symbol= ZG FEB 07;Ask;ECBOT;FUT;USD;

I don't have a Chart with ZG FEB 07, and in QM I dont receive realtime data for this symbol. But this symbol exists in the database and has some days with mintues data...

But why do I get this errors and still Code= 165? Please look at the screenshot.
Thanks
Attachments
TWSerrorCode165.PNG
TWSerrorCode165.PNG (34.49 KiB) Viewed 805 times

User avatar
Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 14 Nov 2007

Hi dupl,

Please do the following:

1) ZG FEB 07. This symbol is no longer existant. And must be disconnected. To disconnect the symbol, please right-click it in QuoteManager and click Disconnect Symbol.

2) The last message with the code 165 is not an error. You can disregard it.

Best regards.

dupl
Posts: 158
Joined: 04 Jul 2007

Postby dupl » 16 Nov 2007

1) ZG FEB 07. This symbol is no longer existant. And must be disconnected. To disconnect the symbol, please right-click it in QuoteManager and click Disconnect Symbol.

Yes I did this but it does not stop the message, than I found it in a chart if I delete it it was ok. But how can the message be stoped in QuoteManager if you have an expired symbol in a chart?

I think a problem too, I have VXZ7 future in QM realtime status and in a chart. But no realtime data comes in the chart only data until yesterday! I also did a restart of MC no success. And if did a ctrl+R, or changed to TickBar than in the chart says NO DATA.

What is this?
Thanks
Attachments
TWSerrorCode165_realtime.PNG
TWSerrorCode165_realtime.PNG (31.95 KiB) Viewed 801 times

User avatar
Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 16 Nov 2007

Yes I did this but it does not stop the message, than I found it in a chart if I delete it it was ok. But how can the message be stoped in QuoteManager if you have an expired symbol in a chart?


If you try to plot an expired symbol in the online mode (in File -> Preferences -> Data Server Mode -> Online) QuoteManager will try to connect to the data feed and you will be getting the message. But since you have the data for this expired symbol in the database you can just plot it in the offline mode (File -> Preferences -> Data Server Mode -> Offline).

I think a problem too, I have VXZ7 future in QM realtime status and in a chart. But no realtime data comes in the chart only data until yesterday! I also did a restart of MC no success. And if did a ctrl+R, or changed to TickBar than in the chart says NO DATA.


What resolution did you use for the symbol?

User avatar
Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 16 Nov 2007

Also, regarding VXZ7:

1.What TWS version do you use?
2.If it's TWS 878 you will need to update the dll http://forum.tssupport.com/viewtopic.php?t=4480
3.What resolution and over what period did you plot?
4. Did you try reloading the chart?

Regards.


Return to “MultiCharts”