No real-time data receiving in charts with IBG.

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TW
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No real-time data receiving in charts with IBG.

Postby TW » 06 Dec 2013

Hi there,

I use MC 8.8 with IBG to receive real-time data in charts.
It sometime happens no real-time data receiving during trading hours.
If I close the charts, and then open them again, it's working.
I connect with exchanges of SGX, KSE, HKFE and MEXDER. All of them have the same problem.
Other users also have this problem.

Please help with it, thank you.

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Andrew MultiCharts
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Re: No real-time data receiving in charts with IBG.

Postby Andrew MultiCharts » 09 Dec 2013

Hello TW,

Please come to our live chat during working hours (6:30 am – 4:00 pm EST) to let our operators connect to your computer remotely in order to study the issue when it is happening and help you: http://messenger.providesupport.com/mes ... pport.html


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