add symbol error(timeout message)

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destrade1013
Posts: 2
Joined: 21 Mar 2012

add symbol error(timeout message)

Postby destrade1013 » 08 Dec 2013

MC 8 error.png
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I can connect IB through MC8(green light),but fail to add symbol from IB data source.
My MC version is 8.8(8363) & TWS is 9369.
Any assistance would be appreciated.

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Henry MultiСharts
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Re: add symbol error(timeout message)

Postby Henry MultiСharts » 12 Dec 2013

destrade1013, in MultiCharts data provider and broker connections are separate. You can see the status of the broker connection on the Trade Bar in MultiCharts.

As for the data connection - you can trace the connection status in QuoteManager Event Log.

Please make sure your Interactive Brokers data connection is configured properly.


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