add symbol error(timeout message)

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destrade1013
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Joined: 21 Mar 2012

add symbol error(timeout message)

Postby destrade1013 » 08 Dec 2013

I can connect IB through MC , but fail to add symbol from IB data source.what's the problem with the situation.Any assistance would be appreciated.
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Andrew MultiCharts
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Re: add symbol error(timeout message)

Postby Andrew MultiCharts » 09 Dec 2013

Hello destrade1013,

Please make sure Interactive Brokers data feed in configured correctly in QuoteManager.

If the issue still persists, please come to our live chat during working hours (6:30 am – 4:00 pm EST) to let our operators connect to your computer remotely and help you: http://messenger.providesupport.com/mes ... pport.html


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