Missing bars

Questions about MultiCharts and user contributed studies.
arjfca
Posts: 1292
Joined: 23 Nov 2010
Has thanked: 725 times
Been thanked: 223 times

Missing bars

Postby arjfca » 10 Dec 2013

Hello

I see that lately some of my instruments chart are missing some candles bar

Sometime, I reload the data and the problem did resolved. I never had this problem like I'm experimenting now. I did install the latest version

My data provider is IB. I did check a chart from TWS and all data is there

I did close MC, reload. Open Quote Manager and clear the instrument cache. Reconnect. Still the same

What else can I do

Martin

arjfca
Posts: 1292
Joined: 23 Nov 2010
Has thanked: 725 times
Been thanked: 223 times

Re: Missing bars

Postby arjfca » 10 Dec 2013

I seem to be experimenting a similar problem as this post

viewtopic.php?f=19&t=45818&hilit=missing+bar#p100603

Martin

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: Missing bars

Postby Henry MultiСharts » 10 Dec 2013

Hello Martin,

In MultiCharts please go to file tab->Preferences->Data server mode;
Make sure you are in online mode, "Download missing historical data" is enabled.
In QuoteManager please go to Tools->DataSources->IB->Settings->make sure "download historical data" is enabled.

arjfca
Posts: 1292
Joined: 23 Nov 2010
Has thanked: 725 times
Been thanked: 223 times

Re: Missing bars

Postby arjfca » 10 Dec 2013

Hello Martin,

In MultiCharts please go to file tab->Preferences->Data server mode;
Make sure you are in online mode, "Download missing historical data" is enabled.
In QuoteManager please go to Tools->DataSources->IB->Settings->make sure "download historical data" is enabled.
Henry
MC and QM was already set as you mention

Martin

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: Missing bars

Postby Henry MultiСharts » 11 Dec 2013

Martin, TWS chart data and IB data in MultiCharts are two different data streams and can be sometimes different. Please try deleting the problem data period in Edit Data of QuoteManager, clearing the cache (while all MC processes are finished) and then plotting the chart you need.

If the issue is still present or reoccurring please provide the steps for replicating it and screenshots demonstrating it.


Return to “MultiCharts”