can not see Topix future chart

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ctu1121
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can not see Topix future chart

Postby ctu1121 » 05 Jan 2014

Hi there,
I can see Topix future on IB TWS Chart. However, I can not see Topix future chart on Multicharts. Please advise where should I change in order to see Topix future chart on
Multhcarts. Thanks.

Charles
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TJ
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Re: can not see Topix future chart

Postby TJ » 05 Jan 2014

Hi there,
I can see Topix future on IB TWS Chart. However, I can not see Topix future chart on Multicharts. Please advise where should I change in order to see Topix future chart on
Multhcarts. Thanks.
Charles
did you add the symbol through

QuoteManager > Add Symbol > From Data Source

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Andrew MultiCharts
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Re: can not see Topix future chart

Postby Andrew MultiCharts » 06 Jan 2014

Hello ctu1121,

Please read this instruction attentively and follow each required step as it covers most problematic cases with receiving data in MultiCharts.

If the issue still persists, please come to our live chat during working hours (6:30 am – 4:00 pm EST) to let our operators connect to your computer remotely and help you.


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