Trouble with getting Multicharts windows into focus on Win 8

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Traderji
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Trouble with getting Multicharts windows into focus on Win 8

Postby Traderji » 27 Jan 2014

I don't know if anyone else has a similar problem. I have my workspace configured as following

7 x detached chart windows
1 x detached market scanner
1 x detached order & position tracker
Main MC application window maximised with 6 attached charts within.

I usually have the main MC app minimised and almost exclusively use the detached charts.


The problem is whenever the focus is on one of the detached charts and I try to tab to (or select from the taskbar) the main MC window, it appears for a second and then immediately minimizes. I can't get the main MC window into focus.

Only by clicking on the desktop and then selecting the main MC window, I get it into focus.

Windows 8.1 fully updated and MC 8.8

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Henry MultiСharts
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Re: Trouble with getting Multicharts windows into focus on W

Postby Henry MultiСharts » 28 Jan 2014

Hello Traderji,

How many screens you have?
Please attach full sized screenshots of all your screens.
Please attach the workspace you are using.

Traderji
Posts: 41
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Re: Trouble with getting Multicharts windows into focus on W

Postby Traderji » 28 Jan 2014

Hello Traderji,

How many screens you have?
Please attach full sized screenshots of all your screens.
Please attach the workspace you are using.

I have one 27" screen.

If I attach the workspace to a reply on this thread, is there any personal information in there? Like account numbers, balances etc? Can I instead send the screenshots & workspace to support@multicharts.com?

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Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: Trouble with getting Multicharts windows into focus on W

Postby Henry MultiСharts » 29 Jan 2014

Hello Traderji,

How many screens you have?
Please attach full sized screenshots of all your screens.
Please attach the workspace you are using.

I have one 27" screen.

If I attach the workspace to a reply on this thread, is there any personal information in there? Like account numbers, balances etc? Can I instead send the screenshots & workspace to support@multicharts.com?
Please send me the screenshots and the workspace you are using to support@multicharts.com


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