LMAX: The gap at the GBP/USD instrument  [SOLVED]

Questions about MultiCharts .NET and user contributed studies.
MaRCHeW
Posts: 37
Joined: 16 Nov 2013
Has thanked: 21 times
Been thanked: 8 times

LMAX: The gap at the GBP/USD instrument

Postby MaRCHeW » 26 Feb 2014

Hi :)

I'm using the MultiCharts .NET 8.8 SE (64 bit) trading platform connected to my real account and I have a gap at the GBP/USD instrument.
I've reinstalled the platform and downloaded all data again but it doesn't fill data.
I've checked this problem on MC .NET 8.8 (demo version) with the same result.

I've this problem on two separate computers with installed the MC .NET SE.

Please take a look at attached screenshots.
Could you check it and tell me if you have the same problem with GBP/USD instrument?

I'd like to notice that I don't have this gap on LMAX WEB trading platform.

My OS: Windows 8.1 (64 bit)
Platforms: MultiCharts .NET 8.8 SE (64 bit) and MultiCharts .NET 8.8 (demo version).

Regards
Karol Marchewka
Attachments
screenshot2.png
(101.99 KiB) Downloaded 406 times
screenshot1.png
(101.21 KiB) Downloaded 405 times
screenshot0.png
(98.2 KiB) Downloaded 403 times

User avatar
JoshM
Posts: 2195
Joined: 20 May 2011
Location: The Netherlands
Has thanked: 1544 times
Been thanked: 1565 times
Contact:

Re: LMAX: The gap at the GBP/USD instrument  [SOLVED]

Postby JoshM » 26 Feb 2014

In the MultiCharts 8.8 Release topic, Henry said:
LMAX has confirmed that they have a known issue with NZD data (missing some daily data). They have ticket raised to have work done to fix it.

Please try the following:
1) In QuoteManager please go to Tools -> Data Sources -> LMAX -> Settings -> uncheck the option "Cache downloaded quote files".
2) Close MultiCharts and all of its processes:
https://www.multicharts.com/trading-sof ... _Processes
3) Go to "%userprofile%\AppData\Local\Temp\". Open testapi.lmaxtrader.com or api.lmaxtrader.com folder. Delete all files from this folder.
4) Start QuoteManager and Clear cache for all LMAX symbols
5) Start MultiCharts and plot the LMAX chart with daily data.
6) Reload the chart using Ctrl+R.
That will very likely also apply here.


Return to “MultiCharts .NET”