MB Trading connection inconsistent

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shadrock55
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MB Trading connection inconsistent

Postby shadrock55 » 20 Mar 2014

I have been trying to test a strategy using a MBTrading demo account. I have successfully gotten it to connect to the account and load charts. The issue that I am having is that the connection is very shaky.

I haven't been able to load a chart since last night(EUR/USD and GBP/USD), and it keeps getting a connection to the demo account then dropping it. Everything works fine in the MB Trading web platform. I've disconnected from MB Trading and tried to open MBT Desktop pro, but it opens the login screen and fails immediately. This is the third time this has happened.

1. I assume that demo testing should work just like live trading, is that a good assumption?
2. Any ideas why this might be happening?
3. Is the connection with MB Trading always kind of shaky? If so, is there someone more solid?

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Andrew MultiCharts
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Re: MB Trading connection inconsistent

Postby Andrew MultiCharts » 20 Mar 2014

Hello shadrock55,

Please read this instruction attentively and follow each required step as it covers most problematic cases with receiving data in MultiCharts.

If the issue still persists, please come to our live chat during working hours (6:30 am – 3:00 pm EST) to let our operators connect to your computer remotely and help you.


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