I have a workspace with 20 charts and I wanted to close all but to charts.
After closing about 5 -7 charts, MC freezes and has to be forced to close.
Here are details:
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: MultiCharts64.exe
Application Version: 5.0.8969.400
Application Timestamp: 532fd3dd
Hang Signature: c68e
Hang Type: 0
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Hang Signature 1: c68e47dc5e933ed4868787ea9269c618
Additional Hang Signature 2: 167f
Additional Hang Signature 3: 167f9c0bd70d9f702f4243ae5cb406e4
Additional Hang Signature 4: c68e
Additional Hang Signature 5: c68e47dc5e933ed4868787ea9269c618
Additional Hang Signature 6: 167f
Additional Hang Signature 7: 167f9c0bd70d9f702f4243ae5cb406e4
MC .NET freezes when closing multiple chart windows
- Henry MultiСharts
- Posts: 9165
- Joined: 25 Aug 2011
- Has thanked: 1264 times
- Been thanked: 2957 times
Re: MC .NET freezes when closing multiple chart windows
Hello hairyMug,
Please download and unzip the MC dumper to your PC:
https://dl.dropboxusercontent.com/u/279 ... Dumper.zip
Do not restart MultiCharts when the error window appears.
Keep MC running and the error window open.
Start the MC_Dumper gui.exe
In MC Dumper window please select the version of MultiCharts you are having problem with in “Product for Dumps selector”.
Please keep in mind that MultiCharts, MultiCharts64, MultiCharts .Net, MultiCharts .Net 64, MultiCharts .Net SE, MultiCharts .Net SE 64 are all different products and the one you are having problem with right now must be selected to collect the required information.
Do not change any other options.
Press Make Dumps.
This utility will create dumps and logs, pack them into a zip file and open the folder containing the file once the procedure is done.
Please send me this file to support@multicharts.com and we will analyze it.
If the file size is >10mb please upload it to any file sharing hosting and send me the download link, otherwise send it via email directly to me and our developers will analyze it.
Create an additional screenshot of the error and send it to me.
Please download and unzip the MC dumper to your PC:
https://dl.dropboxusercontent.com/u/279 ... Dumper.zip
Do not restart MultiCharts when the error window appears.
Keep MC running and the error window open.
Start the MC_Dumper gui.exe
In MC Dumper window please select the version of MultiCharts you are having problem with in “Product for Dumps selector”.
Please keep in mind that MultiCharts, MultiCharts64, MultiCharts .Net, MultiCharts .Net 64, MultiCharts .Net SE, MultiCharts .Net SE 64 are all different products and the one you are having problem with right now must be selected to collect the required information.
Do not change any other options.
Press Make Dumps.
This utility will create dumps and logs, pack them into a zip file and open the folder containing the file once the procedure is done.
Please send me this file to support@multicharts.com and we will analyze it.
If the file size is >10mb please upload it to any file sharing hosting and send me the download link, otherwise send it via email directly to me and our developers will analyze it.
Create an additional screenshot of the error and send it to me.
Re: MC .NET freezes when closing multiple chart windows
after adjusting some of my code, this problem is very infrequent, which leads me to believe that it is all based on my code...
I will re-post if I can reproduce the issue on a consistant basis...
I will re-post if I can reproduce the issue on a consistant basis...