Waiting for data problem for charts using TS data

Questions about MultiCharts and user contributed studies.
mic645
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Waiting for data problem for charts using TS data

Postby mic645 » 21 Jul 2014

Hi there,

I seem to have this persistent problem where the charts won't build.

Stuck for hours "waiting for data"

I am using MultiCharts64 Version 8.8 Release (Build 9189).

Any ideas please?

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Andrew MultiCharts
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Re: Waiting for data problem for charts using TS d

Postby Andrew MultiCharts » 21 Jul 2014

Hello mic645,

In TS please go to View --> Download Scheduler --> if there are any lines, please make a right-click on every on them --> Schedule asap.

mic645
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Re: Waiting for data problem for charts using TS d

Postby mic645 » 21 Jul 2014

Hi Andrew,

Thanks for the quick reply.

I checked the download scheduler. All were executed successfully... so no queue at all.

Any other ideas?

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Andrew MultiCharts
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Re: Waiting for data problem for charts using TS d

Postby Andrew MultiCharts » 21 Jul 2014

Please read this instruction attentively and follow each required step as it covers most problematic cases with receiving data in MultiCharts.

If the issue still persists, please come to our live chat during working hours (6:30 am – 2:45 pm EST) to let our operators connect to your computer remotely and help you.


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