Patsystem account gets locked

Questions about MultiCharts and user contributed studies.
KGJVU
Posts: 6
Joined: 03 Dec 2013
Has thanked: 6 times

Patsystem account gets locked

Postby KGJVU » 22 Jul 2014

Hi All,

I am using Patsystem API for automated trading with MultiCharts64 Version 8.8 Release (Build 9189).

My Pats account gets locked after 3 failed reconnection attempts. Then I need to call the broker (Marex) to get it unlocked. The problem is that whenever Patsystems isn't getting connected for some reason, it makes multiple reconnection attempts. This usually happens during the forced shutdown period in Patsystem between 22:45 to 23:00 GMT. But it has happened if the internet connection blips due to some reason.

I don't see the point of having this locking feature. I spoke to the broker but they said that the feature can't be disabled. Any way to work around this feature?

Any help / advice would be much appreciated.

User avatar
Andrew MultiCharts
Posts: 1587
Joined: 11 Oct 2011
Has thanked: 931 times
Been thanked: 559 times

Re: Patsystem account gets locked

Postby Andrew MultiCharts » 23 Jul 2014

Hello KGJVU,

Unfortunately there is no way you can control such things as reconnect ion attempts in MC at the moment. Please leave us feature request.


Return to “MultiCharts”