Today I have some chart loaded in real time and it happened that MC's chart was different from the brokers' one. I think the chart is properly setted since it is the first time this error occurs.
In the screenshot below you can see the difference in the value.
Why this?
Thanks
Wrong chart
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Henry MultiСharts
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JoshM
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Re: Wrong chart
Can there be a difference in session templates? Perhaps the broker chart also includes the extended trading hours, while the MultiCharts chart is RTH only (or vice versa).
Re: Wrong chart
Maybe, but I don't think so because the error happened during the RTH (see screenshot below).
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- difference3.png
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Henry MultiСharts
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Re: Wrong chart
How often is this behavior replicated? When it happens please check the OHLC values for this instrument in the main TWS window.
Re: Wrong chart
It happens very rarely. The last time it happened I've checked the OHLC values in the TWS's window and they were correct.
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Henry MultiСharts
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Re: Wrong chart
We were unable to replicate this behavior in our environment so far. If it happens again on your end - please come to our live chat Monday-Friday 6:30 am - 3 pm EST to demonstrate it remotely. We will do our best to help you.It happens very rarely. The last time it happened I've checked the OHLC values in the TWS's window and they were correct.