Unable to connect to interactive brokers  [SOLVED]

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johnmok
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Unable to connect to interactive brokers

Postby johnmok » 06 Oct 2014

Image

Hi all,

i am using MC 9.0, and most update version of standalone TWS of interactive brokers

the problem i've got is that i can get market data from ib through TWS, but i just can't connect to brokers, each time i press "connect"(the red dot button) on the top right corner of chart trading, it will turn yellow, try connecting, and give the error message i have shown above, and then turn red again......

though i got no problem in getting market data, the backfilling of past data is ok.

any suggestion on this, thank you everyone

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Henry MultiСharts
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Re: Unable to connect to interactive brokers

Postby Henry MultiСharts » 07 Oct 2014

Hello johnmok,

What is the port you are using in IB TWS and QuoteManager->Tools->Data sources->IB->Settings?

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johnmok
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Re: Unable to connect to interactive brokers

Postby johnmok » 07 Oct 2014

it's both 7496

everything is ok for 8.8 ( iam using the 64bit version for both 8.8 and 9.0)

but it just fail after upgraded to 9.0, as i mentioned above, i can get the price quote from interactive bokers in MC, but just can't connect and place order.

i have tried new install on other few machines for 9.0, the same happened.

for 8.8, everything's ok on the go, just install 8.8 and TWS, add symbol in quotemanager, then all done.

but not for 9.0..... please help , thanks a lot

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Henry MultiСharts
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Re: Unable to connect to interactive brokers

Postby Henry MultiСharts » 08 Oct 2014

johnmok, please come to our live chat Monday-Friday 6:30 am - 2.45 pm EST to demonstrate this behavior remotely. We will do our best to help you.

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johnmok
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Re: Unable to connect to interactive brokers  [SOLVED]

Postby johnmok » 08 Oct 2014

thanks Henry, problem have solved, i have miss the trusted ip setting in TWS, Christina have helped me figuring it out, thanks a lot Henry :-)


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