TS data feed fails

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pablo gonzalez vidal
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TS data feed fails

Postby pablo gonzalez vidal » 07 Oct 2014

Many times overall on mondays TS data feed don't work in MC while in TS works without problem.

Furthermore only occurs with certain symbols while others are updated correctly.

This problem comes from far away and I don't find any solution.

Anyone else have this problem??? Any idea about how to fix it?

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Andrew MultiCharts
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Re: TS data feed fails

Postby Andrew MultiCharts » 07 Oct 2014

Hello pablo gonzalez vidal,

Please read this instruction attentively and follow each required step as it covers most problematic cases with receiving data in MultiCharts.

If the issue still persists, please come to our live chat during working hours (6:30 am – 2:45 pm EST) to let our operators connect to your computer remotely and help you.


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