Stuck Reloading CQG Data From Yesterday 10/15/2014  [SOLVED]

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bensat
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Stuck Reloading CQG Data From Yesterday 10/15/2014

Postby bensat » 16 Oct 2014

MultiCharts64 Version 9.0 Release (Build 10014)
Data vendor : CQG


I'm stuck reloading the correct data in the Quotemanager from yesterday for some symbols after QM crashed during the panic after the US open yesterday due to tick update frequency.

I deleted all data (tick, min, daily) for all symbols. I cleaned up the cache, closed the QM, all MC processes were closed, I restarted the computer and still get wrong data. Is this a CQG data issue or what I'm doing wrong here on my end ?

Image

Is anybody so kind to help me with correct intra-day data from yesterday (tick, min) for BUND, BOBL, SCHATZ, FDAX, FESX, Emini S&P, Emini Nasdaq, TY, US, EuroFX. This would be very helpful.

Thank you.

Regards.

Ben

jules190
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Re: Stuck Reloading CQG Data From Yesterday 10/15/2014

Postby jules190 » 17 Oct 2014

It's a CQG issue. I spoke with them yesterday and they informed me that they had corrected it for their software users (CQG IC), but they said that it usually takes an extra day for multicharts/NT users. I'm not sure how true this is as it appears to still be wrong today.

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Re: Stuck Reloading CQG Data From Yesterday 10/15/2014

Postby bensat » 17 Oct 2014

Thanks for the info ... Maybe Monday. Have a nice weekend.

Ben

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Re: Stuck Reloading CQG Data From Yesterday 10/15/2014  [SOLVED]

Postby Henry MultiСharts » 20 Oct 2014

We were notified that this data issue has been resolved on CQG historical servers. Please reload your charts for the period in question.

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Re: Stuck Reloading CQG Data From Yesterday 10/15/2014

Postby jules190 » 21 Oct 2014

It's looks as though it's been corrected for bund, bobl and schatz. However oil, t-note and s+p are all still wrong.

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Re: Stuck Reloading CQG Data From Yesterday 10/15/2014

Postby bensat » 21 Oct 2014

Thank you. I appreciate your short info in this topic.

Have a ncie day.

Regards.

Ben

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Re: Stuck Reloading CQG Data From Yesterday 10/15/2014

Postby Henry MultiСharts » 21 Oct 2014

It's looks as though it's been corrected for bund, bobl and schatz. However oil, t-note and s+p are all still wrong.
Hello jules190,

Please specify the resolution, date, wrong and proper price so that we can check it and forward to CQG.


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