Alert Email not sent- Error while trying to send email alert  [SOLVED]

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juliomac
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Alert Email not sent- Error while trying to send email alert

Postby juliomac » 03 Nov 2014

Hi everyone,

Since today afternoon (3.nov.2014, sometime after 13:30 EST time) I am getting this error when Multicharts tries to send an alert (email).

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Message : Error while trying to send email alert
Source: My_indicator
Description: 220 2.5.0 Go ahead with TLS negotiation.
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I am using Apple`s SMTP ( smtp.mail.me.com ) since many months ago with no problem. I tried to change for my other smtp paid provider ( pobox.com ) but the problem remained the same.

I already closed / reopened Multicharts achieving no solution.

It is true I am using MC version 8.8.9189, but I just perform sensitive software upgrade if it is really needed and when I have time to check if everything will be working properly.

Any help ideas ??

Thank you,

Julio

Spaceant
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Re: Alert Email not sent- Error while trying to send email a

Postby Spaceant » 04 Nov 2014

I have also experienced the same for a few weeks. I am using MC 8.0. And I have been using email alert without any problem.

Well, I have sent "help request" to MC team which has advised my to upgrade to the latest version, but I have not.

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juliomac
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Re: Alert Email not sent- Error while trying to send email a  [SOLVED]

Postby juliomac » 04 Nov 2014

Spaceant,

I did solve the problem last night by upgrading MC to version 9.

It was easy, my Easy Language codes kept working properly. The same happened with some dlls I use.

I recommend to upgrade :)

Julio


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