Dom Window MB Trading data feed

Questions about MultiCharts and user contributed studies.
shogun01
Posts: 19
Joined: 11 Oct 2010

Dom Window MB Trading data feed

Postby shogun01 » 05 Nov 2014

Anyone having issues with your Dom window not functioning, using MB Trading as your data feed and broker. I bought this software back in 2003, paid like $350.00 for a lifetime license. Best software Ive ever used and getting better. Until now, I can't trade without my Dom.

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Andrew MultiCharts
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Re: Dom Window MB Trading data feed

Postby Andrew MultiCharts » 06 Nov 2014

Hello shogun01,

Please make sure you have latest version of MultiCharts installed on your computer, read this instruction and follow each required step as it covers most problematic cases with receiving data in MultiCharts: https://www.multicharts.com/trading-sof ... ultiCharts

If the issue still persists, please come to our live chat during working hours (6:30 am – 2:45 pm EST) to let our operators connect to your computer remotely and help you: http://messenger.providesupport.com/mes ... pport.html

shogun01
Posts: 19
Joined: 11 Oct 2010

Re: Dom Window MB Trading data feed

Postby shogun01 » 06 Nov 2014

Yes, I did that Andrew, Henry was on my computer for about 30 minutes. Said he need to research the problem. No solution was found.

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Henry MultiСharts
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Re: Dom Window MB Trading data feed

Postby Henry MultiСharts » 06 Nov 2014

shogun01,

We were unable to replicate this issue on our end.
Please come to our live chat 6.30 am - 1 pm EST to continue the analysis of this behavior.


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