MC - TWS - "No Security Definition found" error

k p · Postby **k p** » 15 Nov 2014

Hello,

I am using MC - TWS version 8.8 (Release 9245).

The problem I am having is when adding expired contracts. When I used the SE version, I had no problem, so I assume its nothing wrong with my broker or API. I did read in another message that I could get IB to allow for more than 1 year of historical data, but since I was able to get NQH3 working with the SE verison, this most likely is not the solution now.

So with the TWS version, I get the "No Security Definition found" error as per these screen captures. I am making sure to add the futures contract in manually, and as you can see it does show up when I go through the steps. But after adding in the chart, no data show up, and in several seconds I get the error message.

Could there be a problem in that the TWS version of MC won't allow for showing expired contracts? I'm just looking to backtest some strategies and hence need to look up the old contracts. Thanks.

Henry MultiСharts · Postby **Henry MultiСharts** » 17 Nov 2014

Hello k p,

NQH3 has expired on 15th March 2013 which is more than 1 year ago.
Please try using a contract that was active within the last 1 year, for ex. NQH4.

k p · Postby **k p** » 17 Nov 2014

Hi Henry,

I tried that, and I get the same problem for NQH4, and also NQU4 which is even more recent. I don't think it can be my broker since I do have charts from NQZ3 that I started to backtest while using MC SE, so this issue seems to be limited to MC TWS. Any other ideas?

Henry MultiСharts · Postby **Henry MultiСharts** » 18 Nov 2014

We were unable to replicate this behavior on our end. Please come to our live chat Monday-Friday 6:30 am - 2 pm EST to demonstrate it remotely.

andrew444 · Postby **andrew444** » 20 Nov 2014

Hi, I have this problem, I downloaded the 9.0 version, but I see that in any case still open the TWS 8.8. Where did I go wrong?
thanks

Henry MultiСharts · Postby **Henry MultiСharts** » 20 Nov 2014

Regarding MultiCharts for TWS:
We are aware of the issue and are currently working on it with IB Support.

Regarding MultiCharts:
Please make sure the connection is configured in the Interactive Brokers Trader WorkStation:

Enable Active X and Socket Clients box should be checked in IB TWS settings:
Click on Configure in main TWS window.
Click on API section. Select Settings.
Check Enable Active X and Socket Clients box.
Set the same port in TWS and MultiCharts
That is required to add 127.0.0.1 to Trusted IP Addresses.

Henry MultiСharts · Postby **Henry MultiСharts** » 20 Nov 2014

Regarding MultiCharts for TWS:
We are aware of the issue and are currently working on it with IB Support.

The issue has been resolved by IB. Please restart your TWS and MultiCharts.
You should be able to connect now.

andrew444 · Postby **andrew444** » 20 Nov 2014

Hello !

Ok now it works:
Sorry but I have another problem, in case of an empty data, the tool window from the second curtain View is going to do Reload, now appears disabled. What do you suggest?

my version is 8.8 (9244)

thanks

Henry MultiСharts · Postby **Henry MultiСharts** » 20 Nov 2014

Reload is disabled when the chart is backfilling or reloading the data. Please go to Format->Window->Status Line and make sure "Reloading" and "Backfilling" options are enabled. Also make sure the font color is not the same as the background color.

MC - TWS - "No Security Definition found" error

MC - TWS - "No Security Definition found" error

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Re: MC - TWS - "No Security Definition found" error

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Re: MC - TWS - "No Security Definition found" error

Re: MC - TWS - "No Security Definition found" error

Re: MC - TWS - "No Security Definition found" error

Re: MC - TWS - "No Security Definition found" error