Add Symbol from Data Source

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ausstone
Posts: 6
Joined: 18 Aug 2012

Add Symbol from Data Source

Postby ausstone » 21 Jan 2015

I'm unable to add symbol from data source using IB. I'm using IQ Feed for data, but IB as the broker. I need to map the symbols and I can't. Quote manager says:

Connecting to symbollist data for AUD CASH USD

TWS error message: Id= -1; code=504; description= Not Connected

The IB Gateway is up and connected. MultiCharts is trading futures through IB, but I've never been able to add a symbol from IB as the data source. Why?

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Andrew MultiCharts
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Re: Add Symbol from Data Source

Postby Andrew MultiCharts » 22 Jan 2015

Hello ausstone,

Are you doing this in Symbol Mapping window?

ausstone
Posts: 6
Joined: 18 Aug 2012

Re: Add Symbol from Data Source

Postby ausstone » 22 Jan 2015

Yes, I've tried in the symbol mapping window and in Quotes Manager.

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Andrew MultiCharts
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Re: Add Symbol from Data Source

Postby Andrew MultiCharts » 23 Jan 2015

If the issue still persists, please come to our live chat during working hours (6:30 am – 2:45 pm EST) to let our operators connect to your computer remotely and help you.


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