Realtime data problem  [SOLVED]

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houss75
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Realtime data problem

Postby houss75 » 24 Aug 2015

Hello,

I'm using TWS+IB and I have since this morning some problems because every 15min the chart stop importing real data from TWS (without sending me any error or alert deconnection message) and I must restart MC manually.

Please let me know if someone have the same problem since this morning.
Is it a TWS problem?

thanks

houss75
Posts: 50
Joined: 09 Feb 2014
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Re: Realtime data problem

Postby houss75 » 24 Aug 2015

I'm using TWS+IB and I have since this morning some problems because every 15min the chart stop importing real data from TWS (without sending me any error or alert deconnection message) and I must restart MC manually.

Please let me know if someone have the same problem since this morning.
Is it a TWS problem?


On my 15min chart the realtime stop importing after 15min so every end of bar.
On the 1min chart it's after 1min at the end of every bar.
There is no diconnection between IB and TWS.

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arnie
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Re: Realtime data problem

Postby arnie » 24 Aug 2015

Hello,

I'm using TWS+IB and I have since this morning some problems because every 15min the chart stop importing real data from TWS (without sending me any error or alert deconnection message) and I must restart MC manually.

Please let me know if someone have the same problem since this morning.
Is it a TWS problem?

thanks
Please go to live chat so the guys can connect to your PC and check what's happening.

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Henry MultiСharts
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Re: Realtime data problem  [SOLVED]

Postby Henry MultiСharts » 24 Aug 2015

The issue has been resolved by updating the TWS.


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