Order and position tracker BUG

Questions about MultiCharts and user contributed studies.
no erocla
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Order and position tracker BUG

Postby no erocla » 02 Sep 2015

I noticed that in order and position tracker windows, data (like margin, account and more..) is not refreshed regularly and sometimes is totally blocked.

There's any way to fix it ?
I'm using Interactive Brokers.

Regards
No Erocla

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Henry MultiСharts
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Re: Order and position tracker BUG

Postby Henry MultiСharts » 09 Sep 2015

Hello No Erocla,

What exact version and build number of MultiCharts are you running? (in MultiCharts go to Help tab-> About)
What is the version of TWS and Java you are running ? (TWS Help tab->About)
Do you have single account, multiple accounts or FA account type under your IB login?
How often do you have this behavior replicated?

no erocla
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Re: Order and position tracker BUG

Postby no erocla » 11 Sep 2015

Dear Henry,

thank you for response, i noticed this behaviour in 1 year of activity with multicharts and ib, so i think that i've tried all MC/TWS version.

Anyway, actually i'm using this Gateway: https://gyazo.com/fef9c71e4fd5ab66090eed5c1a36fe9f

Image

with MultiCharts64 Version 9.0 Release (Build 11210)

Actually yes, i'm using an FA account, but i can notice the same problem with single account.

Regards
No Erocla

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Henry MultiСharts
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Re: Order and position tracker BUG

Postby Henry MultiСharts » 22 Sep 2015

Hello No Erocla,

It will be fixed in MultiCharts 9.1 Release.


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