tick data receive problem

Questions about MultiCharts and user contributed studies.
horizon1231
Posts: 11
Joined: 21 Jan 2015

tick data receive problem

Postby horizon1231 » 27 Sep 2015

Hi,

if I create two chart windows,then add same currency pair separately with diff resolution, then
after some minutes mc will stop receive tick data.

I tried many times,this problem exists, plz look into it :-)

horizon1231
Posts: 11
Joined: 21 Jan 2015

Re: tick data receive problem

Postby horizon1231 » 01 Oct 2015

OK,more info:
multicharts version: v9.0 build 11210 64bit verision
broker: Oanda and LMAX (both problematic)

two workspaces attached,your engineer can open then pls wait minutes or short hours,you can see this problem.
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m3_13.wsp
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m5.wsp
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Henry MultiСharts
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Re: tick data receive problem

Postby Henry MultiСharts » 01 Oct 2015

Hello horizon1231,

We were unable to replicate this behavior on our end. Please come to our live chat Monday-Friday 6:30 am - 1 pm EST to demonstrate it remotely. We will do our best to help you.


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