Barchart.com Data problems  [SOLVED]

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hughesfleming
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Barchart.com Data problems

Postby hughesfleming » 02 Nov 2015

I have this reoccurring problem with Barchart.com where sometimes the connection gets lost and when it reconnects it does not refresh the data properly.

There was no problem with the connection in general as I did not have a problem receiving data from LMAX for example.

Is there a way to automatically force Multicharts to refresh the datafeed to get around this problem?

I have attached two snapshots, Snap2 is the refreshed data. This is becoming quite a big problem.

Kind regards,

Alex
Attachments
ES20 Snap2.JPG
(67.75 KiB) Downloaded 294 times
ES20 Snap1.JPG
(66.95 KiB) Downloaded 305 times

hughesfleming
Posts: 275
Joined: 22 Apr 2014
Has thanked: 70 times
Been thanked: 72 times

Re: Barchart.com Data problems  [SOLVED]

Postby hughesfleming » 03 Nov 2015

Solved with the help of Barchart.com support. There might have been an issue with their load balancing.


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