MC doesn't import data

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ravtrader
Posts: 2
Joined: 18 Oct 2013

MC doesn't import data

Postby ravtrader » 26 Nov 2015

Hello, just upgrades MC to the latest version MultiCharts Version 9.1 Release (Build 12009)
After the installation, all instruments in quote manager where deleted.
I am know trying to reimport data from eSignal.
When I try to import data into Quote Manager, it appaears the popup "1 instrument added successfully", but then I can't see the instruments in the quote manager.
I attach some screenshots of the issue.

Please help!!
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Henry MultiСharts
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Re: MC doesn't import data

Postby Henry MultiСharts » 04 Dec 2015

Hello ravtrader,

Open the MultiCharts installation folder (right click on the MC shortcut –> Properties –> "Shortcut" tab –> select "Open file location") and run DataUpdater.exe;
Depending on the size of the databases a window will flash, or stay on the screen for some time, and then close automatically once the procedure is finished;
Please run QuoteManager now and check the instrument list.
If you still have the issue - please come to our live chat Monday-Friday 6:30 am - 1 pm EST to demonstrate this behavior remotely. We will do our best to help you.


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