Order not cancelled by Multicharts  [SOLVED]

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Leo
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Order not cancelled by Multicharts

Postby Leo » 30 Mar 2016

Hi all,

I have this pending order on EURUSD which is present on MC but not on IB servers.

https://gyazo.com/52b8acbc06d0ba1d5221412c41aef4b1

Order has been opened on March 28 and has never been cancelled by MC and as said it is not pending on the TWS. I tried to cancel this order for the Tracker window but was unsuccessful.
This order came from a trading systems which I have deactivated and have also tried to log off and restart both the TWS and MC, but the order is still there.
Any help appreciated

thanks

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Henry MultiСharts
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Re: Order not cancelled by Multicharts  [SOLVED]

Postby Henry MultiСharts » 01 Apr 2016

Hello Leo,

If this order is not present in the TWS window then reconnecting the broker profile should clear it from MultiCharts.


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