Esignal real data problem

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pablo gonzalez vidal
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Joined: 25 Aug 2007
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Esignal real data problem

Postby pablo gonzalez vidal » 01 Apr 2008

I have a problem when internet conection falls then the chart doesn´t reload automatically when the internet conection is restored.

I have to close the esignal data management to restore the data stream.

is there someway to do it automatically like others data providers (TS,interactive broker,iqfeed)?

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Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 01 Apr 2008

Hello Pablo,

What MC version are you using?

If it is 2.1 release we recommend upgrading to the latest 3.0 beta_2. We worked on this problem a while ago and it should be fixed in the latest MC version.

If it is 3.0 beta, than most probably there are some scenarios that haven't been considered in the fix. In this case please contact our customer support service at ... pport.html

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