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t123knight
Posts: 50
Joined: 11 Nov 2005
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Postby t123knight » 13 Apr 2008

I'm running Windowx XP 64 bit OS w/ the current beta. I can pull data into multicharts with TS running, however, it doesn't update with Live data. What could be causing this problem?

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Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 14 Apr 2008

Hi t123knight,

Please contact our customer support at http://messenger.providesupport.com/mes ... pport.html

Our engineers would need to get connected to your computer to see what might be going wrong.

Please note that the customer support hours are 6:30 am - 4:00 pm EST, Monday through Friday.

Thank you!


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