Quotemanager problem  [SOLVED]

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TallyTrader
Posts: 3
Joined: 21 Jun 2011
Location: Italy

Quotemanager problem

Postby TallyTrader » 24 Oct 2017

I use muticharts64 version 11.0 build 14943 connected to tws IB build 963.3j

In the quotemanager I have already loaded 2 contracts NGZ7, NGZ8 .
When I try to load a new nymex symbol (nymex only and not others) through data source, I return a series of errors and do not link me to the symbollist.

Event log :

TWS error message id=10500009, code=321; description =error in validating the request:-"bk":cause- Please enter a valid security type
TWS error message id=-1 ; code 504 ; description= not connectted
Connecting to symbollist data for NG FUT
Connecting to TWS ... host_127.0.0.1 , host ip 127.0.0.1, port 7496 , client 26119

On TWS, however, I see any contract

What could be the problem.? What mistake am I doing?

TallyTrader
Posts: 3
Joined: 21 Jun 2011
Location: Italy

Re: Quotemanager problem

Postby TallyTrader » 27 Oct 2017

I installed TWS 963.3k and I updated with multicharts 11 build 15201, but the problem continues. Does anyone have any idea?

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Henry MultiСharts
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Re: Quotemanager problem

Postby Henry MultiСharts » 30 Oct 2017

Hi,

Please make sure the IB data feed in QuoteManager is configured correctly:
http://www.multicharts.com/trading-soft ... ve_Brokers

If this solution didn't help and you still have the issue-please come to our live chat Monday-Friday 6:30 am - 1 pm EST.
To do that click on Live Chat icon at the top of our web page http://www.multicharts.com/
We will do our best to help you.

TallyTrader
Posts: 3
Joined: 21 Jun 2011
Location: Italy

Re: Quotemanager problem  [SOLVED]

Postby TallyTrader » 08 Nov 2017

problem solved by anna, tws must be set to English language and no other language.


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