Massive data slowdown (IQfeed)  [SOLVED]

Questions about MultiCharts and user contributed studies.
wilkinsw
Posts: 396
Joined: 21 Apr 2013
Has thanked: 96 times
Been thanked: 60 times

Massive data slowdown (IQfeed)

Postby wilkinsw » 01 Dec 2017

Hi I use Multicharts 10. A friend uses MC11. We both use IQfeed.

During the Flynn news at 1600gmt (1100et) my datafeed slowed and lagged. It eventually was lagging by almost 10mins.

Then the data stopped altogether.

The only way to get things going again was to delete the symbols and re-add them to QM.

IQwatchquote seemed to be working fine. Also CQG's quotes on the DOM were up to date too.

I have lots of charts. My friend probably only has a max of 5.

Has anyone else experienced this?

User avatar
TJ
Posts: 6873
Joined: 29 Aug 2006
Location: Global Citizen
Has thanked: 984 times
Been thanked: 1976 times

Re: Massive data slowdown (IQfeed)

Postby TJ » 01 Dec 2017

What is "lots of charts"?

wilkinsw
Posts: 396
Joined: 21 Apr 2013
Has thanked: 96 times
Been thanked: 60 times

Re: Massive data slowdown (IQfeed)  [SOLVED]

Postby wilkinsw » 01 Dec 2017

IQfeed have confirmed that they had a server issue.

I confirmed that they'll be losing my business.

sptrader
Posts: 674
Joined: 09 Apr 2010
Location: Colorado
Has thanked: 438 times
Been thanked: 251 times
Contact:

Re: Massive data slowdown (IQfeed)

Postby sptrader » 01 Dec 2017

I had the same problem today, right at the most critical moment (the low), no Quotes !. Looked like my PC locked up. Luckily I wasn't in a trade at the time.
I thought it might be a chart issue too ( I have 12 workspaces), so I re-booted the PC and re-started MC and all seemed OK after that.
Glad it was an Iqfeed problem and not an MC problem. I'm sure they will get an "Earfull" about this and hopefully install a permanent fix.
I've been with Iqfeed for over 10 years and have never had this happen before.
Thanks for bringing up this topic. (I thought I was the only one with the problem today).


Return to “MultiCharts”