Showing pending orders on chart

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Leo
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Showing pending orders on chart

Postby Leo » 11 Jan 2018

Hello everyone,

I've several charts loaded with a TS datafeed and in this case I'm not able to see pending orders whereas I've no problem when taking data from my broker (Interactive Brokers).
Any solution for this issue?
Thanks in advance

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Anna MultiCharts
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Re: Showing pending orders on chart

Postby Anna MultiCharts » 12 Jan 2018

Hello, Leo!

Please check symbol mapping:
https://www.multicharts.com/trading-sof ... ol_Mapping

Leo
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Re: Showing pending orders on chart

Postby Leo » 12 Jan 2018

Hi thanks for answer.

I use extensively Symbol Mapping and don't think this is the case. I'll try to explain my problem better:

Say I have a chart of KO loaded on MC taking datafeed from TS and want to trade KO on IB: I'll perform a symbol mapping saying to MC that KO TS=KO IB.
However, when entering an order on KO IB (thus on the IB's TWS) I'm not able to see the pending order on the chart (which come from TS) even if all fields on Format Chart Trading are checked.

Thanks

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Anna MultiCharts
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Re: Showing pending orders on chart

Postby Anna MultiCharts » 18 Jan 2018

Leo,

are the orders placed fine? Can you see those orders in the Order and Position Tracker? Is it possible to illustrate the case with screenshots?

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Re: Showing pending orders on chart

Postby Leo » 18 Jan 2018

Anna,

orders are placed correctly and they are visible in the position tracker and triggered
I'll post an example just to be sure I explain what I'm not able to see on a chart loaded with TS data (but visible if loaded with IB data).

The first chart is loaded from TS datafeed where there's actually a pending order, but not visible on the chart

The second chart is loaded from IB's datafeed where pending as well as active orders are visible
Attachments
ts.PNG
ts.PNG (45.93 KiB) Viewed 201 times
IB.PNG
IB.PNG (55.03 KiB) Viewed 201 times

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Anna MultiCharts
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Re: Showing pending orders on chart

Postby Anna MultiCharts » 18 Jan 2018

Leo,

Please also attach a screenshot of your symbol mapping settings for TS -> IB.

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Re: Showing pending orders on chart

Postby Leo » 19 Jan 2018

Here is my Symbol Mapping with @EMD highlighted, where there was a pending order at the time I posted the previous screenshot
Attachments
emd.PNG
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Anna MultiCharts
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Re: Showing pending orders on chart

Postby Anna MultiCharts » 22 Jan 2018

Leo,
please, come to our Live Chat MON-FRI from 6:30 AM to 12:00 PM EST (11:30 AM to 5:00 PM GMT) to demonstrate the issue via remote connection. Live Chat is accessible from our web site http://www.multicharts.com/ (at the top of the page).


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