Windows Event Log -Warning

Questions about MultiCharts and user contributed studies.
User avatar
Januson
Posts: 119
Joined: 18 Apr 2007
Location: Denmark

Windows Event Log -Warning

Postby Januson » 01 May 2008

Hello TSSUPPORT

Can you tell me how to fix the following warning:

Detection of product '{2908EEF4-1277-4A05-9F91-738D574AEA88}', feature 'MultiCharts', component '{C301A2A5-F1B1-440F-BCAB-7AC116CC3D26}' failed. The resource 'HKEY_CURRENT_USER\Software\TS Support\MultiCharts\Installer\LogsFolderLink_PM' does not exist.


and another one:
Detection of product '{2908EEF4-1277-4A05-9F91-738D574AEA88}', feature 'MultiCharts' failed during request for component '{07E5380A-73FE-4B1C-AC94-146573E0B913}'

User avatar
Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 02 May 2008

Hi Januson,

You can ignore these warnings. They don't have any information relevant to MultiCharts performance.

User avatar
Januson
Posts: 119
Joined: 18 Apr 2007
Location: Denmark

Postby Januson » 03 May 2008

I'm sorry, but that's not the way I work and maintain my trading PC.
Every event has to be taken serious and corrected asap, especially if they spam the event log and thereby interrupt the performance of my harddisks.

I hope you understand my problem :)
So... what is your solution?

User avatar
Januson
Posts: 119
Joined: 18 Apr 2007
Location: Denmark

Postby Januson » 12 May 2008

*bump*
Dear Support...
Any suggestions how to solve my problem?

User avatar
Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 13 May 2008

Januson,

I have discussed this issue with our engineers several times. They are saying that this isn't a problem and that it will in no way interfere with the performance of your PC.


Return to “MultiCharts”