VXX Data symbol

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fede.adv
Posts: 5
Joined: 08 Sep 2017

VXX Data symbol

Postby fede.adv » 07 Feb 2018

Hello everybody,
it's a bit of time that I have problems with the VXX symbol mapping.
I receive VXX data from IB but when I try to send an order I get "No security definition has been found".
I think I did the correct settings in "broker symbol".
Any suggestion?
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Svetlana MultiCharts
Posts: 32
Joined: 19 Oct 2017
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Re: VXX Data symbol

Postby Svetlana MultiCharts » 12 Feb 2018

Hello, fede.adv!

Please do the following:

Make sure that you have access to the selected symbol and exchange in IB TWS.
Re-add VXX symbol from the data source in QuoteManager with the exchange you have access to.
Disconnect Interactive Brokers broker profile.
Remove all Symbol Mapping lines with this symbol.
Restart MultiCharts, making sure that all MC processes are finished in Task Manager -> Details tab.
Open MultiCharts, build VXX chart, connect IB broker profile and try to trade from chart.

If IB is your data feed and broker then there is no need in modifying the Symbol Mapping manually, as it is mapped automatically.


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