Problem to load feed to quotemanager

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Problem to load feed to quotemanager

Postby shivax » 13 Feb 2018


in this morning i've problem to load feed in quotemanager...i see this message..

I give to close and reopen multichart to see chart...

How i solve it?
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Svetlana MultiCharts
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Re: Problem to load feed to quotemanager

Postby Svetlana MultiCharts » 14 Feb 2018

Hello, shivax,

This message appears if one requests data from the data feed which is Inactive in QuoteManager -> Tools -> Data Sources. Please check that the data sources you use are Active in Data Sources window. After that it’ll be required to restart MultiCharts making sure that no MC processes are left running in Task Manager -> Details tab to apply the changes.

If it doesn’t help, please come to our live chat MON-FRI from 6:30 AM to 15:00 PM EST.
Live Chat is accessible from our web site (at the top of the page).
We’ll do our best to help you.
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