windows 7 64bit
1.) data is not being saved locally or data is reloading each and every time a chart is opened. yes save is checked!
There's a separate topic about it. Please continue the discussion there.
2.) when you close multicharts all the processes keep running it will not close down until reboot. no it will never shut down.
Please replicate this behavior, then launch the Feedback app (Start menu->search ‘Feedback’) and send us the logs and dumps for analysis:
Select these options:
- Attach a screenshot;
- Attach log files to help us understand what happened;
- Attach minidump for crash analysis;
- Upload collected data to Help Desk.
Uncheck the other options as we do not need them right now.
You need to do that even if the logs are disabled on your PC.
Additionally, please tell us what steps do you follow in order for the problem to be recreated?
Does the problem occur with a simple setup (new workspace+1 chart)?
3.) indicator default settings are not being remembered, neither the style or inputs are being saved. yes tried even in the editor to set.
Each study (unique name) has its own individual settings. When you are editing an existing study applied to a chart/scanner/portfolio, checked “Use as default” is applied only to the tab in which you tick this box and click OK. The changes are applied to this study instance and to the future newly created instances of this study, the other existing instances of this study on the other charts/scanners/portfolios remain the same and needs to be edited manually. The same is applicable to setting the study properties in PowerLanguage Editor.
4.) indicator sub panel stays on charting even if you turn the indicator off. you have to delete the indicator completely to get rid of the sub-panel.
Please disable the “Enable indicator status switch in a status line of a chart" option that is found in File->Preferences->Charting and then close and reopen your workspaces. This way you will not be able to turn off the indicator from the status line on the subchart, yet the indicator with its subchart will disappear once you change its Status to Off under the Format Study window.
5.) indicator scale will plot flat, you have to go into scale and click on all scale options to get "scale to screen to work". it happens with things like rsi.
We need more information. Please send us the steps leading to this behavior or a video demonstration. You can also come to the Live Chat to demonstrate this case remotely.
6.) symbol mapping with ts chart data to ib dom when doing automated trading or chart trading will add many multiple contracts on a trade. only using the dom itself alone can trades be placed dependably. this is because TS streams data and ib is snapshot data and the two don't mix.
What do you mean by "will add many multiple contracts on a trade"? Please elaborate.
