Order Cancellation Issue
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Order Cancellation Issue
I drag and drop a few limit orders on the chart window and the I canceled them
by clicking the x button on the chart window a few minutes later.
The orders are still showing active on the chart window and in the position tracker as pre-cancel state.
I checked with the broker and confirmed that the orders were already canceled.
Does any one know what would cause this to happen?
Thanks,
- Anna MultiCharts
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Re: Order Cancellation Issue
Hello, Nevik!
Next time this happens, please send us logs (Help -> Feedback) and in the commentary section specify the Broker Order IDs in question.
Next time this happens, please send us logs (Help -> Feedback) and in the commentary section specify the Broker Order IDs in question.