Error message

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glam_100
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Error message

Postby glam_100 » 27 May 2008

Hi,

I was running a study and I got an run-time error message saying this:

"Message: Error in Study "xxx" : {??} ?????????????"

The message is shown in a red msg box.

I don't know what the error is. Is there any way to see more in depth run-time error messages?

glam_100
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Postby glam_100 » 28 May 2008

I just found out it's a divide by zero error.

Looks like MC would give out a ?????? error msg for divide by zero error

Maybe MC should consider catching this error specifically.

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Marina Pashkova
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Postby Marina Pashkova » 29 May 2008

Hi glam_100,

MultiCharts recognizes the error of division by zero and shows the message stating what kind of error that is.

What is your OS language?

glam_100
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Postby glam_100 » 29 May 2008

The language of my OS is traditional chinese.

MC has no problem displaying the error msg for other types of error though. For example max bar back exceed error was displayed properly.

glam_100
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Postby glam_100 » 03 Jun 2008

Hi Marina,


I keep seeing error msgs that displays "????????". What can I do about it?

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Marina Pashkova
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Postby Marina Pashkova » 04 Jun 2008

Hi glam_100,

Other messages are displayed in English. This is why you can see them without any problems. The 'division by zero' error message is displayed in the OS language. Obviously, in your case MultiCharts can't show the characters correctly.

We'll fix this bug in future versions.

Regards.

glam_100
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Postby glam_100 » 04 Jun 2008

Is there any other error messages being displayed in the OS language?

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Marina Pashkova
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Postby Marina Pashkova » 05 Jun 2008

Hi glam_100,

All the messages related to the errors in indicator calculations are shown in the OS language.

Regards.

glam_100
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Postby glam_100 » 05 Jun 2008

That's bad. Please fix it in the future. thx.

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Marina Pashkova
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Postby Marina Pashkova » 09 Jun 2008

We're working on the fix.

Regards.


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