Alert command doesnt work with Binance Data Source

Questions about MultiCharts and user contributed studies.
User avatar
strelow
Posts: 73
Joined: 20 Dec 2019
Location: Brazil-SP
Has thanked: 13 times
Been thanked: 3 times

Alert command doesnt work with Binance Data Source

Postby strelow » 14 Mar 2021

Hello Guys

I was using a indicator with FreeQuotes Data Source for Crypto and now with Binance Alert command is not working

I did lot of test and the only difference is the Data Source.

I created this simple code that works when use FreeQuotes and not work with Binance Feed

Code: Select all

if(1=1) then Alert("Test de Alert");
Could help me to understand why this happen ?

Thanks

Another thing that not make relation with this issue but I´d say is this message appears now in MC 14 every time (picture attachment)
Attachments
uiChecker_MC14.JPG
(17.72 KiB) Not downloaded yet

User avatar
Vlada MultiCharts
Posts: 293
Joined: 22 Apr 2020
Has thanked: 8 times
Been thanked: 76 times

Re: Alert command doesnt work with Binance Data Source

Postby Vlada MultiCharts » 18 Mar 2021

Hello strelow,

We have checked it on our end - the Alert command works for Binance and does not work for Free Quotes.

This is related to the fact that the Alert command works only on real-time data, and Free Quotes has historical end-of-day data only.

User avatar
strelow
Posts: 73
Joined: 20 Dec 2019
Location: Brazil-SP
Has thanked: 13 times
Been thanked: 3 times

Re: Alert command doesnt work with Binance Data Source

Postby strelow » 18 Mar 2021

Hello

I included my freequotes that working alert even the resolution in 1 day . Same setup using Binance not work.

Can you send to me the alert indicator file that you used to confirm Binance is working ?
Attachments
Alert_Free Quotes.PNG
(160.74 KiB) Not downloaded yet

User avatar
strelow
Posts: 73
Joined: 20 Dec 2019
Location: Brazil-SP
Has thanked: 13 times
Been thanked: 3 times

Re: Alert command doesnt work with Binance Data Source

Postby strelow » 24 Mar 2021

Hello

No news about this topic ?

Thanks

User avatar
Vlada MultiCharts
Posts: 293
Joined: 22 Apr 2020
Has thanked: 8 times
Been thanked: 76 times

Re: Alert command doesnt work with Binance Data Source

Postby Vlada MultiCharts » 29 Mar 2021

Hello strelow,

On our end, the issue is not reproduced. We invite you to our Live Chat for remote connection so that we could check it.
Live Chat is accessible from our web site. We'll be expecting you Mon-Fri from 5:30 AM till 2:00 EST.

User avatar
strelow
Posts: 73
Joined: 20 Dec 2019
Location: Brazil-SP
Has thanked: 13 times
Been thanked: 3 times

Re: Alert command doesnt work with Binance Data Source

Postby strelow » 30 Mar 2021

Hello Vlada

Thank for your help but I think is better try this way :

Its not possible send to me one code that create a alarm like I did for test ?

User avatar
Vlada MultiCharts
Posts: 293
Joined: 22 Apr 2020
Has thanked: 8 times
Been thanked: 76 times

Re: Alert command doesnt work with Binance Data Source

Postby Vlada MultiCharts » 31 Mar 2021

The test example that you provided works on our end for Binance.
According to the logic of the Alert keyword, it should not work without real-time data. On our end everything works as expected, that is why we invite you to Live Chat so that we could check your setup.

User avatar
strelow
Posts: 73
Joined: 20 Dec 2019
Location: Brazil-SP
Has thanked: 13 times
Been thanked: 3 times

Re: Alert command doesnt work with Binance Data Source

Postby strelow » 15 Apr 2021

Hello.

Now I included a video that show the problem with binance feed.
Here I show using other data source free quotes alert works and for binance doesnt work.
See the video
Alert_Issue_Binance.zip
(1.46 MiB) Downloaded 86 times

User avatar
Vlada MultiCharts
Posts: 293
Joined: 22 Apr 2020
Has thanked: 8 times
Been thanked: 76 times

Re: Alert command doesnt work with Binance Data Source

Postby Vlada MultiCharts » 16 Apr 2021

strelow,

According to your Alert settings, the alert is generated on the bar close.
Free Quotes provides end-of-day data, so the daily bar close is available for it once you add the instrument to the Scanner.
For Binance the alert will be sent when the Close for the daily bar is received because Binance bar is updating in real-time.

If you'd like to receive alerts for Binance, you can use one of the following options:

1) Select Every Tick in the indicator's alert settings.
2) Preserve the option On Bar Close, but use a smaller resolution (minute or tick) - in this case, the alerts will be sent on bar Close every minute/tick.

User avatar
strelow
Posts: 73
Joined: 20 Dec 2019
Location: Brazil-SP
Has thanked: 13 times
Been thanked: 3 times

Re: Alert command doesnt work with Binance Data Source

Postby strelow » 20 Apr 2021

Thanks Vlada .

I will try to configurate my setup to work this way.


Return to “MultiCharts”