"broken" data on charts

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traderaaa
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"broken" data on charts

Postby traderaaa » 11 May 2021

Hello friends,

This case happens often.

the live data in the bid/ask panel is fine, they move rapidly,
however, the live data was not instantly and correctly drawn on charts.
reboot helps, but this is obviously not a good way to solve the problems.
May I ask for help, see attachment cap-screen :oops:
Thank you so much.

*data sever mode: Online and download missing historical data
*fields to collet: trade tick and trade minute
*one market data at the same time request only
Attachments
mc q3.jpg
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Vlada MultiCharts
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Re: "broken" data on charts

Postby Vlada MultiCharts » 12 May 2021

Hi traderaaa,

We received your request. We are currently running tests on our end to check the issue.
I’ll write you back via email as soon as our Engineer Team has an update.


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