OANDA Live Acc: “Impossible to connect to OANDA trading system”error message on the Order And Position Tracker window

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Hemmo
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OANDA Live Acc: “Impossible to connect to OANDA trading system”error message on the Order And Position Tracker window

Postby Hemmo » 18 May 2021

Are there any other MC users on OANDA broker connection receiving the “Impossible to connect to OANDA trading system”error message on the Order And Position Tracker window? I am unable to login.

The OANDA Practice account connection is connecting without any issue.

The OANDA Live account can be accessed and used as normal through the OANA fxTrade desktop application, so there doesn’t appear to be any issue with my broker account. It seems though there is an issue with the connection to MultiCharts.

A few months back, there was the opposite issue in which the OANDA Live account was working but the Practice was not. The result was that the MultiCharts team issued an Updater for some users.

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Vlada MultiCharts
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Re: OANDA Live Acc: “Impossible to connect to OANDA trading system”error message on the Order And Position Tracker windo

Postby Vlada MultiCharts » 20 May 2021

Hello Hemmo,

Previously this issue could not be resolved since this window is managed by OANDA and we haven't had access to it.
At the moment we are communicating with OANDA to make an improvement and use our own authorization window since we believe it should resolve the issue.

We plan to implement this improvement in the future release versions of MultiCharts.


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