Volume accutracy with TS data

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tonyt
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Volume accutracy with TS data

Postby tonyt » 17 Jun 2021

Has anyone else experienced lately a discrepancy between actual and displayed data in MultiCharts? I am using TS data and the volume numbers are way off the actual exchange numbers, verified in both Interactive Brokers and TS. Any ideas as to why? Support email is down, and I am waiting to hear back from a chat support / bug report. Thanks
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Tammy MultiCharts
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Re: Volume accutracy with TS data

Postby Tammy MultiCharts » 23 Jun 2021

Hi tonyt,

Just to keep this thread updated:
During the analysis we found out that in Format Instrument > Build Volume on you had “Tick count” selected. The total number of ticks in the current bar is displayed if Build Volume On is set to Tick Count.
To show the total volume traded Trade Volume must be selected in Format Instrument > Settings tab > Build Volume on.

tonyt
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Re: Volume accutracy with TS data

Postby tonyt » 23 Jun 2021

Yes we did see that thank you Tammy for resolving this!


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